गलती से की गई ऑनलाइन पेमेंट का ऐसे मिलेगा रिफंड, जानें यहां

भारत में डिजिटल पेमेंट का चलन काफी बढ़ गया है।

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ऐसा इसलिए क्योंकि इससे आसानी से दूसरे बैंक अकाउंट में पैसे ट्रांसफर हो जाते हैं।

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कई बार ऑनलाइन पैसे ट्रांसफर करते टाइम अनजाने में बैंक अकाउंट नंबर गलत टाइप हो जाता है।

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इसकी वजह से आपके सारे पैसे पर गलत अकाउंट में ट्रांसफर हो जाते हैं।

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इन प्रक्रियाओं का पालन करके गलत ऑनलाइन पेमेंट को आप वापस भी पा सकते हैं।

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अगर गलती से पैसे किसी दूसरे के अकाउंट में चले जाए तो सबसे पहले कस्टमर केयर पर कॉल करें और ट्रांजेक्शन डिटेल बताकर कंप्लेन दर्ज करें।

[{"selector":"#anim-c8cf344c-4a77-4a9c-9308-b508c41ad43c [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(-4.230769297023123%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-ac4e21a1-63c5-476d-b7f4-ceb1f4c9aaa6","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] Photo: istock

कस्टमेर केयर में कंप्लेन ट्रांजेक्शन के 3 दिन के अंदर की जानी चाहिए।

[{"selector":"#anim-075fb667-cc5a-4da2-a7a4-bd44fa53cacb [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(-1.3461538672346265%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-cb0b690c-7804-48ac-abb6-7150e4588475","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] Photo: istock

ट्रांजेक्शन का मैसेज फोन से डिलीट न करें क्योंकि इसमें पीपीबीएल नंबर होता है जो कंप्लेन के समय जरूरी होता है।

[{"selector":"#anim-043709b4-7572-450b-a5be-428607278c52 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(-2.884615429788486%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-c20d144e-c5b5-4691-a170-b94111281bec","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] Photo: istock

इसके बाद रिलेटेड बैंक में जाकर फार्म भरकर इसकी जानकारी दें।

[{"selector":"#anim-79498476-c028-4075-9e49-b44e92947ab1 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(-5.000000078300044%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-73c4d530-1ebd-4021-9b89-4cdce63cfc42","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] Photo: istock

इन प्रक्रियाओं के बाद 48 घंटे के अंदर पैसा वापस पाया जा सकता है।

[{"selector":"#anim-9d825da4-7cf8-44f4-8dcb-89f0f4d453a9 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(-10.19230785191931%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-64be6d13-0550-4b1a-a238-500fefff36a0","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] Photo: istock

अगर बैंक मदद करने से इनकार करे तो इसकी शिकायत भारतीय रिजर्व बैंक की वेबसाइट bankingombudsman.rbi.org.in पर करें।

[{"selector":"#anim-e7bd1f5e-42fa-4529-8f29-6c2efc32bd9f [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(25%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-9c6c5c3d-4880-4cca-b8ff-80f4791d5dec","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] Photo: istock

हमेशा ऑनलाइन पेमेंट करने से पहले ये जरूर चेक कर लें कि जिस अकाउंट या यूपीआई पर पैसा ट्रांसफर कर रहे हैं वो सही या नहीं।

[{"selector":"#anim-15e5abd7-e798-4ce8-907a-5e5e235d8589 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(-0.49309665466470776%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-a3a900d3-cd3d-43ba-a387-3f2b04885316","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] Photo: istock

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